Clients and sites, modelled properly
The CRM understands how scaffolding work is actually structured.
Clients with multiple sites
Each client holds its sites, contacts, phone numbers and billing details — with full job history per site.
Documents and history
Quotes, RAMS, handovers, inspections and invoices are all filed against the client and site automatically as work happens.
VAT and CIS status
A client's VAT treatment and CIS registration are recorded once and applied to every invoice automatically.
Enquiries captured, not lost
Enquiries arrive by phone, email and website — Scaff-Ops captures them all in one queue, including automatic scanning of your enquiries inbox, so every opportunity gets a survey, a quote and an answer.
A pipeline that reflects reality
Track enquiries through survey, quote, decision and job. Conversion rates and pipeline value come from real records — the same ones running the work — not from a separately maintained sales sheet.
CRM — common questions
Works together with
Digital Surveys
Digital Scaffold Surveys
Capture scaffold surveys on your phone: measurements, photos, hazards, access notes and permits. Survey data feeds quotes and RAMS automatically.
Quoting
Scaffold Quoting Software
Produce professional scaffold quotes in minutes with templates, multi-section pricing, hire periods, design fees and approval tracking. Built for UK scaffolding contractors.
Invoicing
Scaffold Invoicing Software
Invoice scaffolding work properly: quote-to-invoice conversion, progress applications, weekly hire invoices, CIS domestic reverse charge VAT, and Xero sync.